NHTSA Complaint #11175911 — 2011 NISSAN ALTIMA POWER TRAIN

Complaint Details

ODI Number	11175911
Vehicle	2011 NISSAN ALTIMA
Component	POWER TRAIN
Date of Incident	February 4, 2019
Date Filed	February 9, 2019
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I HAVE A 2011 NISSAN ALTIMA. CAR WAS "ACTING UP" AND SO I TOOK IT TO A FIRESTONE SERVICE CENTER. THEY SAID IT WAS THE TRANSMISSION AND I SHOULD TAKE IT TO A NISSAN DEALER. SO, I TOOK IT TO THE NISSAN DEALER THAT I PURCHASED THE CAR FROM AND THEY TOLD ME I NEEDED A SOFTWARE UPDATE. WHICH THEY DID FOR $153. TWO WEEKS LATER WHILE DRIVING FROM OHIO TO TENNESSEE, THE TRANSMISSION WENT OUT AND I HAD IT TOWED. THE COST FOR REPAIR WILL BE $4800.00

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