NHTSA Complaint #11175787 — 2007 GMC ENVOY DENALI FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11175787
Vehicle	2007 GMC ENVOY DENALI
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 1, 2019
Date Filed	February 8, 2019
Mileage	87,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE FUEL LEVEL SENSOR IS MALFUNCTIONING GIVING ME ERRONEOUS HIGH AND LOW READINGS. I NOTICED IN AUGUST 2011, GM ISSUED A SPECIAL COVERAGE FOR THIS EXACT PROBLEM, HOWEVER IT WAS ONLY GOOD FOR 10 YEARS OR 120,000 MILES. MY ENVOY IS 11-1/2 YEARS OLD, BUT ONLY HAS APPROX. 87,500 MILES ON IT. SEEING THIS IS AN OBVIOUSLY SAFETY ISSUE WHICH HAS LED TO AT LEAST 1 KNOWN ACCIDENT, I WOULD LIKE TO KNOW IF THERE IS ANYWAY THAT YOU CAN HELP ME GET GM TO EXTEND THE COVERAGE TO MY ENVOY? MY ENVOY ALSO RECENTLY HAD A SPECIAL COVERAGE INITIATED FOR THE HEADLAMP DRIVER MODULE (HDM). I WAS ABLE TO GET THAT FIXED BECAUSE GM ISSUED THE COVERAGE FOR A TOTAL OF 12 YEARS AND 150,000 MILES. SO THE PRECEDENT HAS BEEN SET TO PROVIDE COVERAGE FOR A VEHICLE MY AGE. ANY HELP THAT YOU COULD PROVIDE WOULD BE APPRECIATED. THANK YOU. [XXX] *PM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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