NHTSA Complaint #11175731 — 2016 KIA SOUL
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11175731 |
| Vehicle | 2016 KIA SOUL |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE FAILED TO CRANK UPON TURNING THE KEY IN THE IGNITION. DURING THE SECOND ATTEMPT, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE PARTIALLY STARTED AND AN UNKNOWN INDICATOR ON THE STEERING WHEEL FLASHED FOR LESS THAN TEN SECONDS BEFORE THE STEERING WHEEL SEIZED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE INTERMITTENT FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V608000 (STEERING), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING FAILURES RELATED TO THE RECALL CAMPAIGN. THE RECALL WAS ISSUED ON NOVEMBER 16, 2017. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
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