NHTSA Complaint #11175730 — 2009 RAM 1500

I OWN A 2009 RAM 1500 SLT WHICH I BOUGHT BRAND NEW THAT CAN NO LONGER SUPPORT ITS OWN WEIGHT. THE FRAME IS SO BADLY CORRODED IT CAN NOT BE LIFTED. THE VEHICLE WAS BROUGHT INTO FAIR OAKS CHANTILLY MOTORS (703-961-9900) FOR A RECALL AND THE SERVICE MANAGER, TOM ARCHER CALLED TO INFORM ME THE FRAME WAS SO CORRODED THEY COULD NOT LIFT THE VEHICLE TO PREFORM THE MAINTENANCE. THIS TRUCK HAS LESS THAN 58,000 MILES ON IT, HAS NEVER BEEN IN OR NEAR SALTWATER, WAS PARKED OFF STREET ON A HARD DRIVEWAY, WAS METICULOUSLY MAINTAINED AND WAS WASHED REGULARLY AT A CARWASH WITH AN UNDER CARRIAGE SPRAY. I WAS ASSIGNED A CASE NUMBER UNDER THEIR "GOOD WILL" PROGRAM, BECAUSE I HAVE PURCHASED 4 NEW CHRYSLER PRODUCTS IN THE LAST 22 YEARS. THE CASE NUMBER IS 57483749. CHRYSLER HAS AGREED TO PAY FOR LABOR, BUT I MUST PAY FOR THE PARTS TO INCLUDE A NEW FRAME. THE FRAME COST ALONE IS $2,000. THIS IS A MATERIAL OR DESIGN DEFECT. A TRUCK FRAME WITH LESS THAN 60,000 MILES SHOULD NOT BE SO CORRODED IT CAN NOT SUPPORT ITS OWN WEIGHT. THIS VEHICLE COULD HAVE CRACKED IN HALF WHILE DRIVING CAUSING DEATH OR SERIOUS INJURY. THE TRUCK WILL NO LONGER PASS INSPECTION AND IS NOT SAFE TO DRIVE. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR CORRECTING ANY OF THIS PROBLEM. THIS IS SAFETY ISSUE I HOPE YOU CAN RESOLVE, OR ARE CURRENTLY INVESTIGATING.