NHTSA Complaint #11175131 — 2012 KIA SORENTO

ALL THIS HAPPENED ON CHRISTMAS DAY, 2018. MY FAMILY AND I WERE DRIVING ON THE INTERSTATE TO VISIT FAMILY FOR THE HOLIDAY, WHEN THE ENGINE OUT OF NO WHERE MADE A SQUEAKING NOISE AND THEN STARTED KNOCKING. IT WAS LIKE I IMMEDIATELY LOST A LOT OF POWER OF THE ENGINE AND IT WAS HARD TO STEER OFF THE ROAD. IT DIED AND WHEN RESTARTED IT WAS KNOCKING AND BARELY WANTED TO GO. WE DROVE IT 4 MILES TO THE EXIT AND PARKED IT AT A BK FOR THE NIGHT. WE GOT IT TOWED BACK TO OUR HOUSE 40 MILES AWAY. INITIALLY HAD THOUGHT THE TIMING CHAIN BUT LATER FOUND OUT IT THAT THE WHOLE ENGINE NEEDED TO BE REPLACED. IT HAD METAL FLAKES AND SHAVINGS ALONG WITH PROBLEMS WITH THE CAMSHAFT. WE WERE TOLD BY KIA THAT OURS WAS NOT INCLUDED AND THAT THE WARRANTY EXTENSION WAS ONLY FOR ORIGINAL OWNERS. I AM THE SECOND OWNER AND PURCHASED THE CAR IN 2012. THE VEHICLE IS JUST OVER 100K MILES.I STILL OWE ABOUT $8000 LEFT ON THE CAR. ENGINE REPLACEMENT QUOTES ABOUT $3000 BUT I FEAR PUTTING IN A NEW MOTOR THE SAME PROBLEM COULD EVENTUALLY HAPPEN AGAIN.