NHTSA Complaint #11175076 — 2008 NISSAN XTERRA

TL* THE CONTACT OWNS A 2008 NISSAN XTERRA. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO LOSE POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT BEGAN TO SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED ROYAL NISSAN AT (225) 924-0400 (LOCATED AT 9325 AIRLINE HWY, BATON ROUGE, LA 70815) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 34416631. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.