NHTSA Complaint #11174687 — 2012 DODGE GRAND CARAVAN

THE TIPM IS JUST SHOT AND I'VE HAD THE ALTNATOR REPLACED THE STARTER AND IT'S DEFINITELY TIPM RELATED. I DON'T UNDERSTAND WHY THE RECALL ON THIS EXCLUDED MY VAN, IT'S BEEN DOING THIS FOR SEVERAL MONTHS AND IT'S MAKING THE VEHICLE UNSAFE. PLEASE INVESTIGATE THIS SITUATION. (I HAVE 4 KIDS AND TWO OF THEM HAVE SPECIAL NEEDS AND I NEED MY VEHICLE TO BE SAFE FOR MY KIDS, AND RIGHT NOW IT'S JUST A JOKE AND I'M TELLING YOU THIS VAN IS POSSESSED) IT'S COMPLETELY UNREASONABLE FOR THE MY DODGE TO KEEP BURNING THROUGH EVERYTHING I'VE PUT IT IN IT. PLEASE INVESTIGATE THIS, THE ISSUE ISN'T GONNA GO AWAY AND I CAN'T KEEP BURNING THROUGH PARTS AND FURTHER DESTROYING THE VEHICLE. THE RECALL THAT WAS ISSUED EXCLUDED MY VAN BUT EVERYTHING FROM THAT RECALL IS HAPPENING TO MY VAN AND HAS BEEN FOR SEVERAL MONTHS AND DODGE KEEPS GIVING ME THE RUN AROUND. I'VE BEEN A DODGE OWNER MY WHOLE LIFE. BUT DODGE IS ABOUT TO LOSE A [XXX] GOOD LOYAL CUSTOMER BECAUSE THIS IS BEYOND RIDICULOUS. IVE BEEN GETTING THE RUN AROUND FROM DODGE SINCE THE BEGINNING OF NOVEMBER OF 2018. PLEASE INVESTIGATE THIS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).