NHTSA Complaint #11174670 — 2014 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11174670
Vehicle	2014 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	January 21, 2019
Date Filed	February 6, 2019
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

JANUARY 21, 2019 I WAS DRIVING HOME FROM WORK. THE CAR STARTED TO SHAKE, NO ENGINE OR WARNING LIGHTS CAME ON. WHILE DRIVING I CALLED MY DEALER SERVICE DEPT AND EXPLAINED THE PROBLEM AND THAT I WOULD BRING THE CAR DIRECTLY THERE TO DROP OFF TO BE CHECKED. ON THE WAY, ALL OF A SUDDEN EVERY LIGHT CAME ON AND TOLD ME TO IMMEDIATELY TURN THE ENGINE OFF. I DID AND HAD THE CAR TOWED TO THE DEALER. THE ENGINE BLEW UP AND HAS TO BE REPLACED. IT WAS VERY COLD AND APPARENTLY THERE WAS SOME TYPE OF OIL BUILD UP AND FROZEN WATER IN THE AIR FILTER WHICH CAUSED THE ENGINE TO BLOW OUT THE REAR. I SERVICE MY CAR REGULARLY AND MAINTAIN THEM WELL. I WAS SHOCKED THIS HAPPENED AS I REALLY LIKED THE CAR. THE CAR HAS ABOUT 95,000 MILES ON IT. I TYPICALLY GET 250-300,000 MILES FROM MY VEHICLES. I HAVE HEARD THIS CAN BE A PROBLEM WITH THE ENGINES. I AM NOW REPLACING THE ENGINE WITH A USED ONE.

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