NHTSA Complaint #11174527 — 2006 CHEVROLET MALIBU MAXX

CAR LOSES IT'S ELECTRIC POWER STEERING RANDOMLY, WHICH IS A SAFETY CONCERN. APPARENTLY, THERE ARE 2 SEPARATE RECALLS ON THE STEERING COMPONENTS FOR 2006 MALIBUS. GM SAYS THAT 1 OF THE RECALLS RELATED TO MY CAR AND THE REPAIR WAS MADE. SINCE THIS IS A "CLOSED" CASE AND THE REPAIR WAS MADE I HAVE BEEN GETTING THE RUN AROUND FROM BOTH THE DEALERSHIP THAT MADE THE REPAIR AND GM HEADQUARTERS. PLEASE NOTE THAT THE ISSUE IS THE EXACT SAME ISSUE THAT THE RECALL WAS FOR. CLEARLY, THE RECALL WAS JUST A BAND-AID, NOT A FIX AS I HAVE READ SEVERAL OTHER PEOPLE HAVING THE SAME ISSUE! RADIO ILLUMINATES THAT THE POWER STEERING HAS FAILED (WHICH IS WHAT THE RECALL IS FOR). THIS IS DEFINITELY A SAFETY ISSUE AND NEEDS TO BE 1. INVESTIGATED 2. FIXED BY GM AND NOT THE OWNER OF THE VEHICLE. THE DEALERSHIP WANTS ME TO PAY $130 TO DIAGNOSE THE PROBLEM AND THEN CHARGE ME TO REPLACE THE SAME PART THE RECALL WAS SUPPOSED TO FIX! THIS IS CRAZY AND DO WE REALLY NEED TO DIAGNOSE THE PROBLEM WHEN IT CLEARLY SAYS (AND I CAN FEEL) THAT THE POWER STEERING IS FAILING? PLEASE INVESTIGATE THIS AS IT IS DEFINITELY A SAFETY ISSUE.