NHTSA Complaint #11174516 — 2010 NISSAN VERSA

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT THE LEVER TO RECLINE THE DRIVER'S SEAT BACK AND FORTH WAS FAULTY. THE SEAT WOULD RECLINE ON ITS OWN. THE CONTACT TOOK THE VEHICLE TO CHAMPION NISSAN (24111 CREEKSIDE RD, VALENCIA, CA 91355, (855) 995-7915), BUT THE DEALER REFUSED TO ACKNOWLEDGE THE FAILURE. THE MANUFACTURER DIRECTED THE DEALER TO REPLACE THE SEATS TWICE. THE FAILURE RECURRED TWICE BECAUSE IT WAS NOT THE SEATS, BUT THE LEVER MECHANISM THAT WAS FAULTY. THE CONTACT REQUESTED TO HAVE THE SEATS AND LEVER REPLACED; HOWEVER, THE DEALER AND MANUFACTURER STATED THAT IT WOULD BE AT THE CONTACT'S EXPENSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,000.