NHTSA Complaint #11174288 — 2012 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11174288
Vehicle	2012 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	December 7, 2018
Date Filed	February 4, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHEN OPENING THE BACK HATCH, ALL THE DOORS WILL RANDOMLY LOCK OR UNLOCK. THE HATCH LIGHT DOES NOT WORK. THE REAR WINDOW, BACK HATCH, WIPER CLEANER WILL NOT WORK. ATTACHED IS A PICTURE OF THE WIRING HARNESS FOR THE BACK HATCH. ALL THE WIRES HAVE BEEN CUT JUST FROM REGULAR OPENING AND CLOSING OF THE HATCH DUE TO THE FACT WHERE IT IS LOCATED AND THAT WHEN THE HATCH IS CLOSED IT BENDS ALL THAT WIRING IN HALF. AS YOU CAN SEE FROM THE PICTURE AT LEAST 5 ARE COMPLETELY BROKEN AND MANY MORE ARE ALMOST COMPLETELY CUT.

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