NHTSA Complaint #11173840 — 2014 SUBARU IMPREZA

IN DECEMBER 2014 AND AGAIN (TWICE) IN JANUARY 2018 I WAS DRIVING (IN MOTION) WITH A PASSENGER WHEN THE PASSENGER-SIDE AIRBAG SYSTEM TURNED OFF. THE ONLY VARIABLE I KNOW FOR THE SECOND TIME WAS THAT THE PASSENGER WAS DAMP FROM SNOW-SPORTS. EACH TIME IT PROVED IMPOSSIBLE TO GET THE CAR TO RECOGNIZE A PASSENGER IN THE FRONT SEAT, SO WE HAD TO DRIVE WITHOUT AIRBAG PROTECTION FOR THE PASSENGER. THE FIRST TIME, THE SUBARU DEALERSHIP REPLACED (8/6/15) THE PASSENGER SEAT-BOTTOM WITH SENSOR FREE OF CHARGE; THEY HAVE SAID THEY INTEND TO DO THIS AGAIN. THE SERVICE TECHNICIANS TOLD ME THAT IMPREZA PASSENGER AIRBAG SENSORS CAN TURN OFF WHEN THE SEAT IS DAMP/WET.