NHTSA Complaint #11173812 — 2013 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11173812
Vehicle 2013 FORD ESCAPE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

02/03/2019 I PURCHASED THE CAR 12/31/2018. THESE THINGS OCCURRED IN THE VEHICLE WHEN IT WAS STATIONARY, TAKING OFF AND EXCELLING, IN MOTION, ON A CITY STREET AND ON A HIGHWAY (INTERSTATE), DRIVING STRAIGHT, TURNING, BRAKING, AND ON INCLINES AND DOWN HILL. IT ALSO INVOLVES FUEL/PROPULSION, ENGINE, SPEED CONTROL, SUSPENSION, WHEELS. IT STARTED WITH THE DASH LIGHTING UP WITH NO KEY IN IT. THEN IT STARTED A HARD IDLE ALMOST SHUTTING DOWN THE VEHICLE. SINCE I HAD IT IN LAST WEEK, THERE IS RATTLING, POPPING, GRINDING SOUNDS WITH GRABBING AND PULLING UNDER THE BACK OF THE CAR. NOW IT IS THE TRACTION AND INTELLIGENCE CONTROL ALL WHEEL WARNINGS AND SHUTTING DOWN THE CONTROL ON ITS OWN. IT STALLS IN TRAFFIC WHILE THE COMPUTER ATTEMPTS CORRECTIONS THAT FAIL TO CORRECT IT. IT HAS SLID FROM ONE SIDE OF AN OFF RAMP TO THE OTHER SIDE, BECAUSE THE TRACTION/ALL WHEEL INTELLIGENCE COULD NOT GET TRACTION. I COULD NOT CONTROL THE CAR. GRATEFUL THERE WAS NO ONE IN THE OTHER LANE. IT IS PUTTING MY LIFE AND EVERYONE AROUND ME IN SERIOUS DANGER OF BEING KILLED. I HAVE MENTIONED SOME OF THE ISSUES PRIOR TO THE LAST SERVICE ON IT AND TAKEN IT TO (PURCHASED FROM) JARRETT GORDON FORD WINTER HAVEN, FL AND (WORK DONE AT) JARRETT SCOTT FORD PLANT CITY, FL. I AM TOLD THEY CAN'T DIAGNOSIS IT UNLESS IT IS DOING THIS WITH THEM. I WILL BE TAKING IT BACK IN TOMORROW WITH ALL THE NEW ISSUES GOING ON WITH IT. IT IS SERIOUSLY DANGEROUS AND GETTING PROGRESSIVELY WORSE. I'VE ALREADY HAD THE OIL CHANGED, TRANSMISSION FLUID DRAINED AND REFILLED, FUEL INDUCTION, INJECTOR SERVICED (IT DID NOT HELP WITH FUEL CONSUMPTION), TUNE-UP, PLUGS CHANGED (DID NOT HELP), COOLANT FLUSH. THIS NEEDS TO BE ADDRESSED BEFORE I DIE OR ANY OTHERS DIE AS A RESULT OF THIS VEHICLES ISSUES. THESE LIABILITY ISSUES BELONG TO FORD COMPANY, NOT ME. ALL THIS SINCE I PURCHASED IT 12/31/2018 PROOF OF CONTACTING 6 + MEMBERS OF THE DEALERSHIPS. *TR

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