NHTSA Complaint #11173786 — 2017 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11173786
Vehicle	2017 RAM 1500
Component	UNKNOWN OR OTHER
Date of Incident	January 9, 2019
Date Filed	February 3, 2019
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

DURING HEAVY RAIN THE BACK DRIVER SIDE WELL (UNDERNEATH REAR SEAT-STORAGE AREA) FILLS WITH WATER. I HAVE AN APPOINTMENT TOMORROW TO DIAGNOSIS THE ISSUE. I BELIEVE THIS IS A PROBLEM WITH THE REAR WINDOW DRAIN HOLES BEING PLUGGED BUT NOT CERTAIN. ONLY A YEAR OLD AND SURPRISED THIS OCCURRED. CHECKED YOUTUBE AND FOUND THIS ISSUE WITH OLDER MODELS OF RAM TRUCKS. ITS TAKEN A ACT OF CONGRESS TO GET DEALER TO SCHEDULE A FIX FOR THIS PROBLEM. WENT TO LOCAL DEALER AND THEY TRIED TO REDIRECT TO A WATER SPECIALIST LOCALLY. THEY WERE AVOIDING THE WARRANTY OR JUST PLAIN LAZY. COME ON DODGE YOU CAN DO BETTER. I HAVE NOTICED THIS FROM THE TRUCK BEING PARKED IN FRONT OF MY HOME. I NOW PLACE TOWELS TO CAPTURE WATER ON RAINY DAYS.

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