NHTSA Complaint #11173739 — 2017 SUBARU OUTBACK

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11173739
Vehicle 2017 SUBARU OUTBACK
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 2,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

WE WERE TRAVELING ON THE INTERSTATE AND THE MILES TO GO BEFORE NEEDING FUEL MONITORING SYSTEM SAID WE HAD 60 MILES OF FUEL LEFT. WHEN REACHED 30 MILES OF FUEL LEFT ON THE FUEL MONITORING SYSTEM THE CAR DIED AS IF WE WERE OUT OF GAS. IT WOULD NOT START AGAIN UNTIL BE PUT FUEL IN THE TANK. I FEEL THIS IS A DANGEROUS LIABILITY. IT JUST SO HAPPENED THAT WE HAD TAKEN AN EXIT AND COULDN'T EVEN MAKE IT TO THE GAS STATION WE COULD SEE A 100 YARDS FROM THE EXIT. WE DID MANAGE TO GET THE CAR PULLED OFF TO THE SIDE OF A VERY BUSY HIGHWAY, BUT IT WAS TO DANGEROUS TO LET ANYONE WALK TO THE STATION AND HAD TO CALL SOMEONE FOR HELP. I HEARD THERE WAS A RECALL FOR THIS PROBLEM BUT WE DID NOT RECEIVE A NOTICE FOR OUR CAR. I AM FILING THIS REPORT BECAUSE I FEEL SOMETHING NEEDS TO BE DONE BEFORE IT HAPPENS AGAIN. WE CAN'T TRUST THE FUEL GAUGE AND THEREFORE WE MAKE SURE IT DOESN'T GET VERY LOW BEFORE REFUELING.

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