NHTSA Complaint #11173648 — 2016 CHEVROLET MALIBU

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11173648
Vehicle	2016 CHEVROLET MALIBU
Component	ENGINE
Date of Incident	January 14, 2019
Date Filed	February 2, 2019
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I WAS DRIVING 35MPH, AND SUDDENLY THE CAR LOST POWER, AND I WAS GOING 10 MPH. A MESSAGE CAME ON SAYING REDUCED POWER. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I PURCHASED THE CAR, RED LION CHEVY. THEY FOUND NOTHING WRONG WITH THE CAR, AND TOLD ME I BETTER GET THE CAR OFF THE LOT. I WAS SCARED TO DRIVE THE CAR AS IF I WAS ON A HIGHWAY, I COULD HAVE BEEN RUN OVER BY A TRUCK. I ALREADY HAD A CRACKED PISTON REPAIRED AND THE CAR NEEDED A NEW ENGINE. ON STAR SENT ME AN EMAIL STATING THAT I HAVE AN ENGINE AND TRANSMISSION PROBLEM AND TO GET THE CAR SERVICED.THE SALES MANAGER RIVERA JUST WANTED TO SELL ME A NEW CAR, AND THEY WOULDN'T DO ANY FURTHER TESTING ON MY VEHICLE.

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