NHTSA Complaint #11173327 — 2012 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11173327
Vehicle	2012 FORD F-150
Component	ENGINE
Date of Incident	January 15, 2019
Date Filed	January 31, 2019
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THESE TRUCKS HAVE NOW HAD 3 DIFFERENT TSB'S ON THEM FOR CAM PHASERS AND THE TIMING CHAIN STRETCHING. WHEN IS THERE GOING TO BE A RECALL? TSB'S I AM REFERRING TO ARE: TSB 16-0027, TSB 15-0131, AND TSB 14-0194. THIS IS COMPLETELY OUT OF HAND. THE FIX DOES ACTUALLY FIX THE PROBLEM WITH THE IMPROVED PARTS, BUT THESE VEHICLES HAVE FAILED AND FORD IS EITHER REPLACING THE ENGINE OR ACTUALLY DOING THE WORK IN THE TSB. IF A CUSTOMER IS OUT OF WARRANTY, THEY MUST PAY FOR THE WORK. THIS IS NOT WHAT FORD IS SUPPOSE TO BE ABOUT AND IS A DISSERVICE TO THEIR LOYAL CUSTOMER BASE. I HAVE A 2012 F-150 3.5L ECOBOOST AND I WILL NEVER BUY A FORD AGAIN UNLESS THEY ADDRESS THIS ISSUE. IT IS A SIMILAR ISSUE TO THE 3V 5.4L WITH PHASERS AND THE TIMING CHAIN, WHICH KILLED MY 2004 F-150, SO I HAVE BEEN EFFECTED BY THESE ISSUES TWICE NOW, DIRECTLY.

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