NHTSA Complaint #11173023 — 2013 CHEVROLET AVALANCHE 1500

MY DEALER WORKED ON MY AC COMPONENTS IN 2015 (NOT SURE OF THE EXACT DATE) TO REPLACE THE AC CONTROLLER COMPONENTS, SHORTLY AFTER THE REPAIR MY DASH CRACKED WHILE SITTING IN MY DRIVEWAY ABOUT TO CRANK THE VEHICLE. ON THE DRIVER SIDE OVER THE LAST 3 YEARS IT HAS CONTINUED TO INCREASE IN SIZE AND NOW IS CRACKED COMPLETELY CAUSING THE DASH TO BE TWO SEPARATE PIECES. SAFETY ISSUES AND CONCERNS ARE IF A CRASH OCCURS WILL THE OCCUPANTS OF THE VEHICLE BE SAFE OF SHARP FLYING DEBRIS WITHIN THE CAB. MY CONCERN IS NOT ONLY FOR MYSELF BUT MY PASSENGERS. I HAVE INQUIRED SEVERAL TIMES ABOUT REPLACING THE PART BUT IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY AT THE TIME IT INITIALLY CRACKED. MILEAGE OF INITIAL CRACK WAS APPROX 75,000.