NHTSA Complaint #11172870 — 2009 CHEVROLET MALIBU HYBRID

BEGINNING IN DEC/JAN OF 2016/2017 I BEGAN HAVING MAJOR ISSUES WITH MY POWER STEERING WHERE IT WOULD STOP WHILE I WASN'T DRIVING BUT ALSO WHEN I WAS DRIVING. THE STEERING WHEEL WILL START TO AGGRESSIVELY SHAKE AND MY TRACTION CONTROL WOULD CUT OFF. IT GOT TO THE POINT I COULDN'T EVEN DRIVE MY VEHICLE. I THEN CONTACTED GM AFTER RESEARCHING THAT THIS WAS A KNOWN ISSUE. THEY THEN TOLD ME THAT THE WARRANTY WAS EXTENDED. I GOT IT FIXED AND EVERYTHING WAS FINE UNTIL THIS WEEK JANUARY 2019. I CONTACTED GM TO LET THEM KNOW OF THE ISSUE, AND THAT IT WAS THE SAME ISSUE I HAD BEFORE. THEY THEN PROCEED TO TELL ME TO DRIVE MY UNSAFE VEHICLE WITH MY 7 MONTH OLD INFANT TO THE DEALERSHIP FOR THEM TO LOOK AT IT (WITH NO POWER STEERING), EVEN THOUGH THE ISSUE ISN'T AN ALL THE TIME ITS JUST IN ITS BEGINNING STAGES. I HAVE TO TURN OFF MY CAR TO HAVE IT RESET THE POWER STEERING.