NHTSA Complaint #11172863 — 2011 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11172863
Vehicle	2011 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	August 16, 2016
Date Filed	January 29, 2019
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

THIS SPECIAL COVERAGE, BULLETIN #14882 IS EXACTLY WHAT'S GOING ON WITH MY VEHICLE AND I AM UNDER THE 10-YEAR, 120K TIME FRAME. YET APPARENTLY MY VIN DOESN'T MATCH UP SO I DON'T GET COVERAGE. HTTPS://GM.OEMDTC.COM/1899/SPECIAL-COVERAGE-ADJUSTMENT-PLUGGED-PCV-ORIFICE-IN-INTAKE-MANIFOLD-2010-2014-BUICK-CHEVROLET-GMC I WAS SOLD THIS VEHICLE IN AUGUST OF 2016. I COMPLAINED ABOUT EXCESSIVE OIL USE VIA EMAIL AND MY COMPLAINT WAS NEVER ADDRESSED. BULLETIN 12585C WAS RELEASED BETWEEN JANUARY AND MARCH OF 2016, SO JEFF BELZER CHEVROLET OF LAKEVILLE, MN SOLD ME THIS VEHICLE WITH THE PISTON ISSUE INSTEAD OF COVERING THEM. NOW THAT I'VE LEARNED ABOUT SPECIAL COVERAGES, I AM OUTSIDE OF THE TIME FRAME FOR COVERAGE AND I FEEL SLIGHTED AND CHEATED. THIS IS A FAULTY DESIGN AND INSTEAD OF CHEVROLET HOLDING A SEMI-DECENT STANDARD, I AM LEFT WITH THE BILL. HTTPS://GM.OEMDTC.COM/3953/EXCESSIVE-ENGINE-OIL-CONSUMPTION-2011-CHEVROLET-EQUINOX-GMC-TERRAIN

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