NHTSA Complaint #11172786 — 2017 ECLIPSE ICONIC

TL* THE CONTACT OWNS A 2019 (NA) ECLIPSE ICONIC RECREATIONAL VEHICLE BEING TOWED BY A 2018 RAM 3500. WHILE DRIVING AND MAKING A TURN AT APPROXIMATELY 35 MPH, THE WALL OF THE RV SLID OUT AND RETRACTED. THE VEHICLE WAS TAKEN TO HOLLAND RV (251 TRAVELERS WAY, SAN MARCOS, CA 92069, (800) 961-4464) WHERE IT WAS DIAGNOSED THAT A STICK WAS NEEDED TO WEDGE THE WALL IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED THE REPAIR AND STATED THAT IT WAS NOT A VIABLE OR SAFE SOLUTION. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 300. THE VIN WAS UNKNOWN.