NHTSA Complaint #11172469 — 2012 KIA OPTIMA

ALL OF A SUDDEN ONE DAY I WENT TO PUMP GAS AND IT IS SPITTING THE GAS BACK AT ME, I ONLY GOT TO PUT IN LIKE $1.80. WENT TO ANOTHER GAS STATION, SAME THING, IT WILL NOT LET ME PUMP GAS INTO IT. I TRY THE NEXT DAY AND I GET A LITTLE BIT OVER $2.00. I CALLED KIA, TOOK IT IN FOR SERVICE AND WAS TOLD IT NEEDS A FUEL TANK, FUEL PUMP AND A CANISTER, WITH LABOR COST ME $1436.76. MY DAUGHTER GETS GAS THE FIRST TWO TIMES AFTER THIS SERVICE AND LETS ME KNOW IT IS STILL SPITTING OUT GAS TOWARDS THE END OF FILLING UP. SO THE NEXT TIME (WHICH WAS A MONTH AFTER SERVICE) I GO TO FILL THE CAR. IMMEDIATELY IT KICKS THE GAS BACK OUT. I TRY PUMPING LIKE A SECOND OR TWO SECONDS OF GAS AT A TIME, THE GAS IS BUBBLES UP AND IT LITERALLY TAKES ME ALMOST 20 MINUTES TO PUMP $27 IN THE TANK. I HAVE ALREADY CALLED THE KIA STORE AFTER GAS TRIP NUMBER TWO AND HE THEN SAYS HE DOESN'T KNOW WHAT ELSE THEY CAN DO BECAUSE EVERYTHING IS NEW. SO AT THIS POINT I FEEL HELPLESS!! AND I AM NOT SELLING THIS CAR TO GET OUT OF IT TO BURDEN SOMEONE ELSE. I ALREADY SEE THINGS ONLINE THAT SCARES THE CRAP OUT OF ME JUST DRIVING THIS KIA WITH OTHER ISSUES REPORTED. NOW I HAVE A FUEL ISSUE, I AM A SINGLE MOTHER WITH A SINGLE DAUGHTER AND WE CAN NOT AFFORD A NEW CAR BUT I DO NOT KNOW WHAT TO DO.