NHTSA Complaint #11172413 — 2016 GMC TERRAIN UNKNOWN OR OTHER

Complaint Details

ODI Number	11172413
Vehicle	2016 GMC TERRAIN
Component	UNKNOWN OR OTHER
Date of Incident	January 21, 2019
Date Filed	January 27, 2019
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE INFOTAINMENT SYSTEM SCREEN HAS WENT BLACK AND SAYS REBOOTING AS I WAS DRIVING. THEN ONE DAY AS I WAS BACKING OUT OF MY GARAGE AND PUT IT IN DRIVE TO GO, THE SCREEN WENT BLACK AND STAYED BLACK ALL THE WHILE I WAS DRIVING. WHEN I PUT IT IN PARK, SHUT IT OFF AND RESTART IT GOES BACK TO NORMAL. I HAVE HAD ISSUES USING THE USB PORT INSIDE THE ARMREST AS WELL. IF I PLUG IN MY MP3 PLAYER AND THE CORD GETS BUMPED IT SHUTS OFF AND SOMETIMES I CANNOT GET IT TO COME BACK ON.

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