NHTSA Complaint #11172316 — 2007 NISSAN MURANO

MY 2007 NISSAN MURAN HAS APPROX 125,000 MILES. I HAVE TAKEN CARE OF IT. IT HAS NICE TIRES AND THE MOST RECENT 4WHEEL ALIGNMENTS WHERE APPROX JAN AND FEB 2018. FOR WHATEVER REASON I GOT IN ONE DAY LAST SUMMER AND AS SOON AS I WAS ON THE HIGHWAY MY SEAT FELT AS IF I GOT PUSH BACKWARD AND MY SEAT BRACKET HAD JUST BROKE, I NOW HAVE BRICKS HOLDING UP MY $28,000 RIDE! JULY 26, 2018 SOMEONE PULLED INTO MY DRIVEWAY HITTING MY PARKED VEHICLE AND QUICKLY DRIVING AWAY. THEY HIT IT HARD ENOUGH TO DENT THE BUMPER AND TOW BAR. I IMMEDIATELY COULD TELL THE REAR END WAS WAY OFF. PROGRESSIVE REFUSES TO PAY FOR THIS AS THEY SAID MY CROSSMEMBER COMPLETELY RUSTED THROUGH AS WELL AS SOME OF MY FRAME AND SOME OTHER PARTS.. THEY SAY IF THE VEHICLE HAD NOT HAD SUCH A SERIOUS RUST PROBLEM -WHICH IS NOT AGE APPROPRIATE TO MY VEHICLE-THEN IT WOULD NOT HAVE BROKEN IN HALF TOWING MY TIRES IN AS WELL FROM THAT HIT. COVERAGE IS VOIDED LIKE A POOR WORKMANSHIP DEAL! THE SHOP I HAVE IT AT RIGHT NOW SAYS ITS SO FAR GONE IT IS SERIOUSLY UNSAFE TO DRIVE. FOR MYSELF AND OTHERS. DUE TO NISSANS PREMATURE RUST ISSUES MY CAR IS UNDRIVEABLE AND MY DRIVERS SEAT ISNT SAFE AS WELL. PROGRESSIVE AUTO INSURANCE IS REFUSING TO STAND BY MY FULL COVERAGE POLICY AND APPARENTLY ARE LEGALLY ABLE TO DO SO BECAUSE THE SUBSTANDARD PARTS GIVE THEM THAT ESCAPE CLAUSE. I STILL OWE ON THIS VEHICLE. I REALLY NEED NISSAN TO MAKE THIS RIGHT AS THEY HAVE EVEN MADE IT SO IT WAS UNINSURABLE AS I PAID AND I NEVER EVEN KNEW IT. I HAVE MY CAR IN PLACES FOR ALIGNMENTS, TIRES, OIL CHANGES ETC ETC AND NOONE EVER TOLD ME IT WAS RUSTING OR RUSTED AWAY. THE PROGRESSIVE AGENT HAD LOOKED AT MY MURANO UPON THE 1ST INSPECTION AND NEVER EVEN TOLD ME ABOUT THE DANGER I WAS IN DRIVING. NISSAN HAS CREATED A PROBLEM THAT HAS PROMPTED MY PROGRESSIVE ADJUSTER TO PLACE MY SAFETY AT RISK SO THEY CAN GET OUT OF PAYING. I TOOK CARE OF MY CAR!