NHTSA Complaint #11172125 — 2009 AUDI A4 CABRIOLET

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11172125
Vehicle	2009 AUDI A4 CABRIOLET
Component	AIR BAGS
Date of Incident	January 24, 2019
Date Filed	January 25, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TAKATA RECALL -- SINCE OCTOBER 2018, I HAVE BEEN RECEIVING MESSAGES FROM AUDI THAT THE REPAIR IS AVAILABLE AND THAT I SHOULD SCHEDULE AN APPOINTMENT IMMEDIATELY FOR MY SAFETY AND THE SAFETY OF MY FAMILY. SINCE THEN, I HAVE MADE SEVERAL APPOINTMENTS WITH MY LOCAL DEALER ONLY TO HAVE EACH OF THEM CANCELED DUE TO THE AIRBAG BEING ON BACKORDER OR OTHERWISE UNAVAILABLE. ON JANUARY 24, I CALLED BOTH MY LOCAL DEALER, AUDI EATONTOWN, AND AUDI CUSTOMER EXPERIENCE. THE FORMER TOLD ME THAT THERE ISN'T A SINGLE REPLACEMENT AIRBAG IN NJ WHILE THE LATTER THEN EXTENDED THE LACK OF AIRBAG REPLACEMENTS TO THE ENTIRE US.

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