NHTSA Complaint #11172052 — 2018 HONDA ACCORD

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number	11172052
Vehicle	2018 HONDA ACCORD
Component	BACK OVER PREVENTION
Date of Incident	January 7, 2019
Date Filed	January 25, 2019
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE'S SOFTWARE WAS UPDATED PER NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY). AFTER THE SOFTWARE WAS REPROGRAMMED, THERE WAS A FIVE SECOND DELAY IN WHICH THE BACK UP CAMERA REBOOTED AND THE SYSTEM DISPLAY WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HERITAGE HONDA OF BEL AIR (LOCATED AT 1800 BELAIR RD, FALLSTON, MD 21047, (410) 343-5644) WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

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