NHTSA Complaint #11172038 — 2012 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11172038
Vehicle	2012 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	December 12, 2018
Date Filed	January 25, 2019
Mileage	70,759 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

ENGINE STALLS WHILE DRIVING WITHOUT WARNING. THIS STARTED IN NOVEMBER 2018 AND HAS HAPPENED 5 TIMES SINCE. HAVE TAKEN IT TO 3 DIFFERENT REPAIR SHOPS AND STILL NO RESOLUTION. THERE WAS A RECALL BACK IN 2015 #15V-115 TO FIX THE FUEL PUMP RELAY WHICH COULD CAUSE THIS TO HAPPEN. SERVICE WAS DONE PER THE RECALL. HAVE AN ACTIVE CASE WITH JEEP (FIAT) BUT THEY HAVE BEEN NO HELP AND KEEP SENDING US THE JEEP DEALER. DIAGNOSTICS HAVE BEEN DONE 3 TIMES TO NO AVAIL. THIS IS A SIGNIFICANT SAFETY ISSUE AS THE VEHICLE DIES WHILE DRIVING AND THE STEERING LOCKS UP AS WELL AS THE BRAKES. EACH TIME THIS HAPPENS THE VEHICLE IS IN MOTION GOING ABOUT 40MPH. HAS HAPPENED WHILE GOING STRAIGHT AND WHILE TURNING. THE RADIO STAYS ON AND NO WARNING LIGHTS APPEAR ON THE DASHBOARD.

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