NHTSA Complaint #11171900 — 2016 MAZDA CX-3

WHILE DRIVING HOME AROUND 35 MPH ON A STRAIGHT ROAD WITH NO CARS, NO BUMPS IN THE ASPHALT, AND NO TREES, MY SUNROOF SUDDENLY SHATTERED. I TOOK THE CAR TO THE DEALER THIS MORNING AFTER RESEARCHING ON THE INTERNET AND FINDING RESULTS OF CLASS ACTION LAWSUITS FROM KIA AND NISSAN BASED ON THE SAME PROBLEM, AS WELL AS MAZDA FORUMS WITH CUSTOMERS COMPLAINING OF SUNROOFS SUDDENLY SHATTERING, YET I WAS TOLD THAT BECAUSE THE GLASS IS ALREADY BROKEN THERE IS NO WAY TO VISUALLY TELL IF THERE WAS AN IMPACT OR IF IT WAS DUE TO A DEFECT, AND THE COST IS ON ME. I WANT TO NOTE THIS WITH THE NHTSA SINCE THE PROBLEM IS NOT DUE TO ANYTHING I'VE DONE OR CAUSED. MY MILEAGE IS JUST OVER 16K, WHICH IS AVERAGE FOR THE PROBLEMS ONLINE THAT I'VE FOUND. A COMMON COMPLAINT IS THAT THE SUNROOF TENDS TO "BOW UP IN THE MIDDLE" WHICH IS EXACTLY WHAT HAPPENED WITH MINE - THE IMAGE INCLUDED SHOWS THIS. THE GLASS MISSING FROM THE IMAGE BROKE AWAY AS I WAS DRIVING HOME.