NHTSA Complaint #11171748 — 2015 HYUNDAI SONATA HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11171748
Vehicle	2015 HYUNDAI SONATA HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	January 16, 2019
Date Filed	January 23, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS DRIVING IN THE RAIN ON 1/16/19 WITH MY SON, ALL OF A SUDDEN MY CAR STARTS BEEPING AND MY DASH BOARD SAYS STOP DRIVING NOW AND CHECK YOUR CHARGER SYSTEM AND AFTER ONE HOUR IT COMPLETELY DIED, HAD TO GET TOWED HOME, NOW THE DEALER SAYS THE PROBLEM WAS THE HIGH VOLTAGE RELAY AND CONNECTOR THAT GOES TO THE HIGH VOLTAGE BATTERY ON THE CAR THAT CAUSED THE BATTERY TO FAIL AND CHARGER SYSTEM. NOW I'M TOLD I NEED TO BUY A NEW BATTERY AND I FEEL THIS SHOULD BE COVERED B THE WARRANTY SINCE THIS ISSUED CAUSED MY BATTERY TO DRAIN.

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