NHTSA Complaint #11171685 — 2017 FORD F-250

STRUCTURE:BODY:TAILGATE issue reported to NHTSA

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Complaint Details

ODI Number	11171685
Vehicle	2017 FORD F-250
Component	STRUCTURE:BODY:TAILGATE
Date of Incident	January 22, 2019
Date Filed	January 23, 2019
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE DRIVING 55 MPH, THE AUTOMATIC TAILGATE ACTIVATED INDEPENDENTLY. THE CONTACT PULLED THE VEHICLE OVER OFF OF THE ROADWAY AND CLOSED THE TAILGATE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, THE TAILGATE ACTIVATED INDEPENDENTLY AGAIN. THE VEHICLE WAS TAKEN TO GJOVIK FORD INC (LOCATED AT 2600 US-34, SANDWICH, IL 60548, (630) 552-8058) WHERE IT WAS DIAGNOSED THAT WATER MADE CONTACT WITH THE WIRING HARNESS THAT CONTROLLED THE TAILGATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

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