NHTSA Complaint #11171649 — 2011 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY IMMEDIATELY AFTER IT WAS PURCHASED. THE CONTACT STATED THAT THE SHOCKS WERE FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WIILIS CHEVROLET BUICK (2707 S DUPONT BLVD, SMYRNA, DE 19977) AND TEST DRIVEN. THE MECHANIC STATED THAT THE SHOCKS WOULD RETURN TO NORMAL EVENTUALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PROVIDED A CASE NUMBER, AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 126,000.