NHTSA Complaint #11171613 — 2016 RAM 1500

I WAS INVOLVED IN A FRONT END COLLISION ON 4-23-2018. AT 60MPH, MY AIRBAGS FAILED TO DEPLOY. I FILED A COMPLAINT WITH CHRYSLER (CASE# 33961416). THEY SENT AN INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. THE INVESTIGATOR REPORTED THAT THE AIRBAGS WAS WORKING AT THE TIME OF THE COLLISION AND THAT I WAS NOT TRAVELING FAST ENOUGH FOR IT TO DEPLOY. WHEN THEY REFUSED TO PROVIDE ME WITH A COPY OF THE REPORT, I HIRED MY ON INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. MY INVESTIGATOR FOUND THAT CHRYSLER'S REPORT WAS 100% INCORRECT. HIS REPORT STATES THAT I WAS TRAVELING AROUND 60MPH AND THE AIRBAGS FAILED. HE EVEN PROVIDED PHOTOS OF THE STEERING COLUMN THAT SHOWS THE AIRBAGS TRIED TO DEPLOY BUT FAILED. CHRYSLER HAS REFUSED TO CONTACT MY INVESTIGATOR AND HAS ADVISED ME TO STOP CALLING ABOUT THIS ISSUE BECAUSE THEY HAVE CLOSED THE CASE. I FILED A COMPLAINT WITH THE OKLAHOMA ATTORNEY GENERALS (CASE # CC-18-1759) WHICH WAS TRANSFERRED TO YOUR OFFICE ON 10-23-2018. JOHN (PHONE #202-366-8833) FROM YOUR OFFICE CALL ME A FEW WEEKS AGO TO GET THE VIN NUMBER FROM THE DODGE THAT I WRECKED. PLEASE FORGIVE ME IF THIS IS NOT THE CORRECT WAY TO PURSUE THIS SITUATION. IF THIS CASE IS STILL UNDER INVESTIGATION AND I NEED TO BE PATIENT, THAT'S EXACTLY WHAT I WILL DO. PLEASE ADVISED THAT I CAN PROVIDE YOU WITH THE ENTIRE REPORT THAT MY INVESTIGATOR HAS. THANK YOU SEE ALSO 11149428. *DSY *DT *DT*JB *DT *DT*JB *BF CONSUMER STATED VEHICLE WAS TOTALED AND HE DOES NOT WANT FCA TO HAVE A COPY OF MY REPORT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB