NHTSA Complaint #11171513 — 2012 VOLKSWAGEN PASSAT ELECTRICAL SYSTEM

Complaint Details

ODI Number	11171513
Vehicle	2012 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2017
Date Filed	January 22, 2019
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TAKATA RECALL. 2017 HAD AIRBAG RECALL COMPLETED, NO ISSUES PRIOR TO RECALL. AFTER RECALL, HORN SOUNDS WHILE DRIVING AND WHILE VEHICLE IS RUNNING, AND CAN'T BE SHUT OFF. DEALERSHIP REFUSES TO FIX, IDENTIFIES AS NEW PROBLEM. CHANGED CLOCK SPRING TO FIX HORN ISSUE FOR $500, HORN NOW INTERMITTENTLY SOUNDS WHILE DRIVING, STEERING WHEEL CONTROLS, AND CRUISE CONTROLS NO LONGER WORK.

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