NHTSA Complaint #11171299 — 2018 HONDA CR-V

I LIVE IN NEW HAMPSHIRE, A VERY COLD CLIMATE. MY HONDA CR-V EX HAS REMOTE START. WITH EVERY OTHER CAR I HAVE OWNED, YOU REMOTE START THE VEHICLE, IT IDLES FOR 10-15 MINUTES AND YOUR CAR GETS WARM AND THE WINDSHIELD DEFROSTS. THIS VEHICLE DOES NOT DO THIS. IT REMAINS COOL, AND THE FRONT WINDSHIELD DOES NOT DEFROST. THIS IS UNACCEPTABLE IN A COLD WEATHER CLIMATE. THE ENGINE HAS TO BE RUN ON THE HIGHWAY FOR MANY MILES (SAY 10-15) BEFORE THE ENGINE HEATS UP ENOUGH TO PRODUCE NOTICABLE HEAT. THIS IS UNSAFE ESPECIALLY WITH THE WINDSHIELD. DURING A RECENT ICE STORM, I COULD NOT KEEP MY WINDSHIELD FROM BUILDING UP ICE BECAUSE I COULD NOT GET ENOUGH HEAT TO THE WINDSHIELD EVEN USING THE DEFROST SETTING AND FANS AT FULL ON.