NHTSA Complaint #11170958 — 2011 TOYOTA CAMRY

I CONTACTED TOYOTA REGARDING A PREVIOUS NHTSA CASE INVOLVING THE VEHICLE LINE JUST PRIOR TO MINE (2010). FOR THAT LINE, TOYOTA ISSUED AN EXTENDED WARRANTY TO REPAIR THE VEHICLES. HOWEVER, THEY ARE REFUSING TO COVER MY VEHICLE FOR THE EXACT SAME ISSUE. I AM ATTACHING MY LETTER TO TOYOTA. MY INQUIRY TO THEM IS [XXX] AND CASE# [XXX] (WITH HQ). THE ATTACHED LETTER DOCUMENTS MY CASE. I THOUGHT THE DEALER'S BRAKE WORK HAD CAUSED THE PROBLEM, BUT IT SEEMS THAT IT'S JUST A FAULTY MODULE IN THE VEHICLE. NOW, IT IS DISABLED, RENDERING MY VEHICLE UNSAFE TO DRIVE IN HAZARDOUS CONDITIONS. THE COST AMOUNTS TO ALMOST THE VALUE OF MY VEHICLE. SINCE MY VEHICLE HAS BEEN DEALER-MAINTAINED, IT'S IMMACULATE AND I HAD NOT INTENDED TO TRADE IT IN. I HAD ACTUALLY CONSIDERED PURCHASING A NEW CAMRY UNTIL THIS SITUATION CAME UP. I HAVE LOST ALL FAITH IN TOYOTA FOR THEIR REFUSAL TO ASSIST. I HOPE THAT BY NOTIFYING NHTSA AND MAKING OTHERS AWARE, THIS WILL BE BROUGHT TO LIGHT AND ADDRESSED. SINCE IT'S NOT SOMETHING THAT YOU WOULD KNOW ABOUT UNTIL YOU ENCOUNTER THE PROBLEM, THERE ARE NO TELLING HOW MANY OTHERS ARE DRIVING VEHICLES THAT ARE AFFECTED, INCLUDING MY 25-YEAR OLD SON WHO DRIVES A 2011 LE MODEL (VIN [XXX]). I DO PRAY THAT OUR MODEL YEAR CAN BE ADDED TO THE INCIDENT FOR EXTENDED WARRANTY AND REPAIR. THANK YOU FOR YOUR ASSISTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR