NHTSA Complaint #11170886 — 2011 HYUNDAI GENESIS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11170886
Vehicle	2011 HYUNDAI GENESIS
Component	ELECTRICAL SYSTEM
Date of Incident	October 22, 2017
Date Filed	January 19, 2019
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE VEHICLE HAS ISSUES WITH THE BLUETOOTH SOUND SYSTEM WHERE IT RANDOMLY DISCONNECTS REGARDLESS IF THE CAR IS IN MOTION OR STATIONARY. THE CAR USES A LEXICON SOUND SYSTEM. HOWEVER, THE CAR EXPERIENCES ANOTHER ISSUE WITH THE DISPLAY REGARDING SELECTING A BLUETOOTH DEVICE AND THE SCREEN APPEARS BLANK. FROM WHERE THE ISSUE DERIVES IS UNKNOWN TO PIN POINT. ONE POSSIBILITY IS THAT THE SYSTEM READS A CD RANDOMLY WITHOUT A DISK BEING INSIDE AND IT RESETS THE SYSTEM.

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