NHTSA Complaint #11170855 — 2013 VOLVO XC60 VISIBILITY/WIPER

Complaint Details

ODI Number	11170855
Vehicle	2013 VOLVO XC60
Component	VISIBILITY/WIPER
Date of Incident	January 12, 2019
Date Filed	January 18, 2019
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

VOLVO XC60 GLASS BONDING DEFECT. WHENEVER WATER FROM RAIN HITS THE WINDSHIELD WATER RUNS DOWN THE INTERIOR OF THE GLASS INSIDE THE VEHICLE. THE BONDING MATERIAL HAS ERODED AND GLASS CAN BE PUSHED OUT OF THE FRAME WITH MY FINGERS. THE LEAK HAS EXPANDED TO ENCOMPASS THE PASSENGER SIDE. THERE IS CONCERN THE ENTIRE WINDSHIELD WILL DISENGAGE FROM THE FRAME. I HAVE CONSULTED A WINDSHIELD REPLACEMENT COMPANY WHO HAVE CONFIRMED THAT THE BONDING MATERIAL IS ERODED. THIS IS A SAFETY CONCERN AS SEVERAL SAFETY FUNCTIONS OPERATE FROM THIS AREA(AUTOMATIC STOPPING, AIRBAG DEPLOYMENT IN A ROLLOVER).

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