NHTSA Complaint #11170717 — 2017 RAM 4500

TL* THE CONTACT OWNS A 2017 RAM 4500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION ERRONEOUSLY SWITCHED INTO NEUTRAL AND THE VEHICLE DECELERATED. DURING THE FAILURE, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE DISPLAY INDICATED THAT THE TRANSMISSION WAS STILL IN THE DRIVE POSITION. AFTER SHIFTING INTO NEUTRAL AND BACK INTO DRIVE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO SPITZER DODGE (30101 S. DIXIE HWY, HOMESTEAD, FL) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000. ..*BF DETERMINED IT WAS A RELAY AND SPITZER FIXED IT UNDER WARRANTY. NO ISSUES SINCE JANUARY 2019.*JB