NHTSA Complaint #11170627 — 2017 BMW X5 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11170627
Vehicle	2017 BMW X5
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 10, 2019
Date Filed	January 17, 2019
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING ON CITY STREET, VEHICLE LOST POWER AND STALLED. WAS ABLE TO KEEP THE VEHICLE ROLLING INTO A PARKING LOT. WOULD NOT RE-START AND WOULD NOT ENGAGE TO NEUTRAL FOLLOWING EMERGENCY PARK RELEASE PROCEDURE. BMW INSPECTED AND FOUND CATASTROPHIC FUEL PUMP FAILURE THAT SENT PARTICLES INTO FUEL SYSTEM AND INJECTORS. THE VEHICLE IS A 3.5D DIESEL MODEL. OTHER OWNERS OF SIMILAR VEHICLES HAVE COMPLAINED ABOUT SAME ISSUE AND RE-OCCURRING AFTER WARRANTY REPAIR. THIS LEAVES THE DRIVER AND VEHICLE IN A DANGEROUS POSITION AS VEHICLE COMPLETELY STALLS WITH NO PRIOR WARNING.

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