NHTSA Complaint #11170525 — 2012 FORD FIESTA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11170525
Vehicle	2012 FORD FIESTA
Component	STRUCTURE:BODY
Date of Incident	December 22, 2018
Date Filed	January 17, 2019
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

WHILE THE VEHICLE WAS PARKED I ATTEMPTED TO CLOSE THE RIGHT REAR DOOR AND THE DOOR DIDN'T LATCH/CLOSE. TOOK THE CAR TO THE DEALER (FAJARDO FORD, PUERTO RICO) AND I WAS INFORMED THAT THE VIN NUMBER WAS NOT INCLUDED IN THE SAFETY RECALL. DEALER DIDN'T REPAIR THE DOOR. I ATTEMPTED CONTACTING FORD CUSTOMER SERVICE ON TWO OCCASIONS BUT HAVE NOT RECEIVED ANY RESPONSE FROM THEM.

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