NHTSA Complaint #11170506 — 2013 FORD FUSION

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11170506
Vehicle	2013 FORD FUSION
Component	STEERING
Date of Incident	November 10, 2018
Date Filed	January 17, 2019
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

I WAS AT HOME AND GOT INTO MY CAR TO LEAVE AND WHEN I TURNED ON MY CAR I HAD NO POWER STEERING. I HAD A MESSAGE THAT SAID POWER STEERING FAULT ASSIST. THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT WHICH IS WHAT HAPPENED TO MY CAR. THE NHTSA NEEDS TO PUT MORE TIME INTO INVESTIGATING THIS. I HAVE READ COUNTLESS COMPLAINTS AND ISSUES FOR 3 MONTHS AND NOTHING HAS BEEN DONE TO RECTIFY THIS. THIS COST ME $1,985 AND MY CAR DIDN'T EVEN HAVE 100,000 MILES ON IT YET. WHY ISN'T ANYONE LOOKING INTO ALL OF THESE COMPLAINTS. THE BEHAVIOR OF THE NHTSA EXHIBITS A CARELESS, NEGLIGENT ATTITUDE, SHOWING NO CONCERN FOR PUBLIC SAFETY AND THEY SHOULD BE EMBARRASSED. FORD HAS ALSO BEEN OF LITTLE HELP AND HAS NOT OFFERED ANY SUGGESTIONS TO HELP WITH A SOLUTION.

Related Complaints for the 2013 FORD FUSION

Other STEERING Complaints

#11717152 — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11713742 — January 27, 2026 — I had multiple electric power steering failures. the first in 2022, and the second in June of 2023. In 2023 we did a ...

#11708456 — January 2, 2026 — A couple of weeks ago My Steering wheel locked up and the codes were reset which unlocked the wheel so i was able to ...

#11698539 — November 10, 2025 — Unknown and it's whole electrical system is failing and constantly keeps shutting the car off saying no key detected ...

#11677238 — July 30, 2025 — I believe my car was missed in the steering rack recall. There’s a decent amount of side to side play that just moves...

Recent Complaints for the 2013 FORD FUSION

#11717152 — AIR BAGS — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11717152 — ELECTRICAL SYSTEM — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11716481 — UNKNOWN OR OTHER — February 7, 2026 — Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops

#11715831 — UNKNOWN OR OTHER — February 5, 2026 — UNKNOWN - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started...

#11711766 — UNKNOWN OR OTHER — January 18, 2026 — Vehicle: 2013 Ford Fusion Mileage: ~165,000 miles Issue Type: Engine stalls / loss of power My 2013 Ford Fusion has ...