NHTSA Complaint #11170382 — 2010 FORD FUSION

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE REVERSING INTO A PARKING SPACE, THE ENGINE SUDDENLY REVVED VERY HIGH BEFORE THE VEHICLE SUDDENLY ACCELERATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE FAILURE RECURRED APPROXIMATELY FOUR HOURS LATER. WHILE AT A STOP LIGHT, THE ENGINE SUDDENLY BEGAN TO REV VERY HIGH AND THE ENGINE SUDDENLY ACCELERATED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED FORWARD AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER SHIFTED INTO PARK TO STOP THE VEHICLE. THERE WAS A CAR IN FRONT OF ME AND A CAR IN BACK OF ME. CAR VIOLENTLY SHOOK AND SPED FORWARD AT A FAST SPEED. CAR VEERED INTO ONCOMING TRAFFIC AND WENT UP OVER THE CURB. CONSUMER'S FOOT WAS ON THE BRAKE THE WHOLE TIME. CONSUMER PUT THE CAR IN PARK AND THE VEHICLE STOPPED. ENGINE WAS RACING. THE VEHICLE WAS TAKEN TO JD BYRIDER (1561 WEST LIBERTY AVE, PITTSBURGH, PA) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *BF*JB