NHTSA Complaint #11170163 — 2004 CHEVROLET MALIBU ENGINE

Complaint Details

ODI Number	11170163
Vehicle	2004 CHEVROLET MALIBU
Component	ENGINE
Date of Incident	August 8, 2018
Date Filed	January 15, 2019
Mileage	295,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO MOVE INTO GEAR WHEN ATTEMPTING TO DRIVE OR REVERSE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED TRACY CHEVROLET AT (209) 835-4500 (LOCATED AT 3400 AUTO PLAZA WAY, TRACY, CA 95304) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 295,000.

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