NHTSA Complaint #11169978 — 2018 BUICK ENCLAVE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11169978
Vehicle 2018 BUICK ENCLAVE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I DROVE OVER SOME METAL COVERING OF A POT HOLE OR OTHER TYPE OF HOLE ON LEXINGTON AVENUE AND ABOUT 100TH STREET IN NYC TODAY. WHEN I DROVE OVER THE METAL COVERING THE CAR STOPPED. THIS IS THE AVENIR MODEL WHICH HAS AUTO STOP. THANKFULLY, THE CAR BEHIND ME STOPPED AND DIDN'T HIT ME. I WILL TAKE THE CAR IN TO BE EXAMINED BUT I THINK IT'S A MALFUNCTION OR ISSUE WITH THE AUTO STOP. WHEN I CALLED THE DEALER, THEY SAID IT WAS NOT THE CAR'S FAULT. I WANTED TO REPORT IT IN CASE THERE ARE OTHER COMPLAINTS CONCERNING SIMILAR ISSUES. THE DEALER CLAIMS THAT THEY HAVEN'T SEEN THIS ISSUE.

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