NHTSA Complaint #11169978 — 2018 BUICK ENCLAVE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11169978
Vehicle	2018 BUICK ENCLAVE
Component	UNKNOWN OR OTHER
Date of Incident	January 14, 2019
Date Filed	January 14, 2019
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I DROVE OVER SOME METAL COVERING OF A POT HOLE OR OTHER TYPE OF HOLE ON LEXINGTON AVENUE AND ABOUT 100TH STREET IN NYC TODAY. WHEN I DROVE OVER THE METAL COVERING THE CAR STOPPED. THIS IS THE AVENIR MODEL WHICH HAS AUTO STOP. THANKFULLY, THE CAR BEHIND ME STOPPED AND DIDN'T HIT ME. I WILL TAKE THE CAR IN TO BE EXAMINED BUT I THINK IT'S A MALFUNCTION OR ISSUE WITH THE AUTO STOP. WHEN I CALLED THE DEALER, THEY SAID IT WAS NOT THE CAR'S FAULT. I WANTED TO REPORT IT IN CASE THERE ARE OTHER COMPLAINTS CONCERNING SIMILAR ISSUES. THE DEALER CLAIMS THAT THEY HAVEN'T SEEN THIS ISSUE.

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