NHTSA Complaint #11169934 — 2009 FORD ESCAPE

"TAKATA RECALL" I CALLED FORD IN NOVEMBER 2018 TO CHECK FOR ANY RECALLS. I HAD 2 THEY SAID THE PARTS HAD TO BE ORDERED AND THEY WOULD CALL ME BACK FOR AN APPOINTMENT AS SOON AS THE PARTS CAME IN. I GOT A CALL THE BEGINNING OF DECEMBER. I TOOK MY CAR IN FOR THE STEERING RECALL. THEN ON JANUARY 12 2019 MY STEERING GOT REALLY STIFF ON ME WHILE DRIVING ON THE CITY STREET TO GO PICK UP MY DAUGHTER FROM HER SCHOOL. MONDAY JANUARY 14TH I TOOK MY VEHICLE IN THEN I GET A CALL SAYING ITS NOTHING THEY CAN DO CAUSE IT DON'T HAVE TO DO WITH THE RECALL BUT CLEAR ACROSS THE MESSAGE BOARD IT SAYS "POWER STEERING ASSIST FAULT " SAME RECALL NOW THEY TELLING ME 1700 TO FIX IT. I HAVE HAD MY TRUCK ALMOST 2 YEARS COME MARCH AND NEVER HAD AN ISSUE WITH MY STEERING UNTIL I TOOK IT IN FOR THE RECALL.