NHTSA Complaint #11166635 — 2008 CADILLAC ESCALADE

WE ARE CONCERNED ABOUT A SAFETY ISSUE WITH A CRACKED DASHBOARD AND DEPLOYMENT OF THE TAKATA AIRBAGS. ON JANUARY 8, 2019, TWO, LONG, WIDE CRACKS APPEARED IN THE PASSENGER DASHBOARD FROM THE WINDSHIELD VENT TOWARD THE GLOVE COMPARTMENT. THEY WERE ABOUT 6' LONG. BENEATH THE CRACKS ONE COULD SEE A LIGHT TAN, SOFT LOOKING ITEM. THE NEXT DAY A SIMILAR CRACK APPEARED ON THE DRIVER DASH. THE VEHICLE WAS PARKED IN THE GARAGE LIKE IT HAS BEEN EVERY DAY AND NIGHT. IT HAS ABOUT 72,000 MILES; WE ARE THE 2ND OWNER AND PURCHASED IT IN 2009 WITH ABOUT 7,000 MILES. BECAUSE THE VEHICLE IS LISTED AS PART OF THE TAKATA AIRBAG RECALL, WE ARE CONCERNED ABOUT THE CRACKS AND WHAT MAY HAVE CAUSED THEM. COULD IT BE A PARTIAL INFLATION? AND WILL THERE BE FLYING SHARDS OF PLASTIC DASH DURING AN INFLATION OF THE BAGS. THE CAR IS LISTED IN THE NHTSA RECALL 16V381; MANUFACTURE RECALL NUMBER 2049151. THE REMEDY IS NOT YET AVAILABLE. ON OR ABOUT DECEMBER 29,2016, GM OFFERED TO COVER THE ESTIMATED $1,082.78 REPAIR OF A CRACKED DASHBOARD IN A 2011 GMC YUKON DENALI IN TATE COUNTY, MISSISSIPPI. LANDERS BUICK GMC IS THE POINT DEALERSHIP FOR MID-SOUTH GM CRACKED DASHBOARD COMPLAINTS.