NHTSA Complaint #11166453 — 2006 FORD MUSTANG GT

TAKATA RECALL IT HAS TAKEN A YEAR FOR ME TO FINALLY GET MY CAR INTO THE DEALERSHIP FOR THIS RECALL. MY LOCAL DEALERSHIP WOULD TRANSFER ME TO THE RECALL DEPARTMENT AND THEN I WOULD HAVE TO LEAVE A MESSAGE, THEY NEVER CALLED ME BACK. WHEN I AM ON BREAK FROM SCHOOL IS THE ONLY TIME I CAN ATTEMPT TO GET THE CAR IN BECAUSE THEY WILL NOT OFFER A LOANER CAR. I CALL REPEATEDLY THE ENTIRE BREAK 2-3 WEEKS AND FINALLY I HAD TO REACH OUT TO THE FURTHER DEALERSHIP TO FINALLY GET BACK TO ME. AGAIN NO LOANER FROM THEM EITHER. THEY OFFERED A SHUTTLE AND SPOKE AS IF IT IS QUICK, I HAD TO WAIT 80 MINUTES FOR A SHUTTLE ALONG WITH OVER 10 PEOPLE WHO ALSO NEEDED A RIDE. THEY ONLY HAD ONE SHUTTLE TO TRANSPORT PEOPLE HOME FOR EVERYONE. I ENDED UP PAYING FOR A TAXI HOME DUE TO MEETINGS I HAD TO GET READY FOR AND THE TAXI ARRIVED BEFORE THE SHUTTLE AFTER I WAITED 80 MINUTES.