NHTSA Complaint #11166247 — 2013 CHEVROLET VOLT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11166247 |
| Vehicle | 2013 CHEVROLET VOLT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 44,165 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
MY 2013 VOLT HAS STARTED GIVING ME ONLY A MAXIMUM OF 35 MILES CHARGE, BUT REALLY ONLY GIVING ME 27-32 EVEN THROUGH I DRIVE IN LOW (WHICH ALWAYS GAVE ME MORE MILES THAN THE CAR THOUGHT I'D GET). MAYBE THIS IS CONNECTED TO THE NEW PROBLEM? YESTERDAY WHEN I TURNED ON THE CAR (DRIVING IN GAS BECAUSE I HAD RUN OUT OF ELECTRIC) IT GAVE GAVE ME A "PROPULSION POWER REDUCED" ERROR MESSAGE. I TRIED TURNING IT OFF AND ON SEVERAL TIMES, BUT THE ERROR STAYED. I HAD TO DRIVE FROM DOWNTOWN LA IN A CAR THAT COULD BARELY MOVE. ABOUT 8 MILES IN, THE ERROR DISAPPEARED AND THE CAR RAN NORMALLY. THE DEALERSHIP TELLS ME THEY COULDN'T FIND ANY ERROR MESSAGES (?!), BUT MAYBE, MAYBE THAT PROBLEM AND THE CHARGING PROBLEM COULD BE CORRECTED BY A $300 SOFTWARE UPDATE. MAYBE. MEANTIME, I FOUND THAT SOME 2013 VOLTS WERE RECALLED FOR EXACTLY THIS ERROR PROBLEM, BUT APPARENTLY NOT MINE. THE DEALERSHIP DOESN'T SEEM TO BE INTERESTED IN FINDING OUT WHAT'S WRONG, AND GM SAYS TO GO TO THE DEALERSHIP (GM, IN FACT, HUNG UP ON MY TODAY). SO LET ME GET THIS STRAIGHT, GM, YOU KNOW YOU BUILT CARS WITH SOFTWARE PROBLEMS, BUT WE NEED TO PAY TO CORRECT THEM? AND YOU'RE NOT EVEN SURE IT WILL CORRECT IT??????
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