NHTSA Complaint #11166206 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11166206
Vehicle 2012 FORD FOCUS
Component STEERING
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

THE ELECTRONIC RACK AND PINION FAILED WHEN DRIVING. THE CAR STARTED DISPLAYING A POWER STEERING ASSIST ERROR ON THE DISPLAY. ALL POWER STEERING WAS LOST AND CAR NEARING LOST CONTROL AND CAUSED AN ACCIDENT. SPEED WAS 55 MPH ON SHUG JORDAN. AFTER DIAGNOSING THE ISSUE, A REPLACEMENT POWER STEERING UNIT NEEDED TO BE INSTALLED. FORD MADE A DEFECTIVE PART.

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