NHTSA Complaint #11166171 — 2017 SUBARU IMPREZA

SUBARU IMPREZA 2017, 14.7K MILES: I PURCHASED MY VEHICLE IN JUN 2017. IN JAN 2018 AND AUG 2018, SEVEN AND SIXTEEN MONTHS AFTER PURCHASE, RODENTS CHEWED THROUGH THE SOY-BASED ELECTRICAL WIRING AND WIRE HARNESS, RESPECTIVELY. MY SUBARU SERVICE DEPT. ADVISED ME THE IMPREZA WILL ALWAYS BE PREDISPOSED TO WIRE DAMAGE FROM RODENTS BECAUSE THEY CAN GAIN ACCESS TO GARAGES AND OTHER TYPES OF CAR STORAGE FACILITIES, AND, THEY LOVE THE TASTE OF THE SOY WANTING MORE AFTER THEY EXPERIENCE THE TASTE. SUBARU WAS WELL AWARE OF THE SOY WIRING PROBLEM AS EARLY AS 2015 AND WAS SUED BECAUSE OF IT IN 2017. EVEN SO, SUBARU DID NOT CORRECT THE PROBLEM, AND IN FACT, OBVIOUSLY CONTINUES TO MANUFACTURE VEHICLES CONTAINING SOY-BASED PRODUCTS THAT ARE A PROVEN ATTRACTANT TO RODENTS. IN AN ATTEMPT TO COMPLETELY PREVENT RODENTS FROM BEING ABLE TO ACCESS MY CAR, AND AFTER MANY, MANY RODENT ABATEMENT ATTEMPTS, I WAS FORCED TO BUY A CAR BUBBLE WHERE I COULD LITERALLY SEAL THE CAR INSIDE AND PROTECT IT. SUBARU'S NEGLIGENCE CAUSES A BUILT-IN FINANCIAL LIABILITY FOR MANY IMPREZA OWNERS. AS OF OCT 2018, THE REPAIRS, RODENT ABATEMENT AND CAR BUBBLE HAS COST $2,000+ DOLLARS. SUBARU USED PROVEN RODENT ATTRACTANTS IN IMPREZA VEHICLE PRODUCTION CAUSING 1) UNNECESSARY REPAIRS EVEN FOR NEW CAR OWNERS WHO RIGHTFULLY DO NOT HAVE ANY EXPECTATION THAT THE VEHICLE WILL REQUIRE REPAIRS BECAUSE OF SOY INDUCED RODENTS, 2) FINANCIAL HARDSHIP FROM REPAIRS THAT CAN BE EXTENSIVE AND EXPENSIVE, AS WELL AS THE COST OF PRIMARY AND SUPPLEMENTAL RODENT ABATEMENT PROGRAMS, 3) INCONVENIENCE HAVING TO DEAL WITH ONGOING, SIMILAR TYPES OF REPAIRS AND RELATED INSURANCE CLAIMS, AND, 4) THE ROUTINE OF THE TIME AND EFFORT REQUIRED TO REMOVE AND REPLACE A VEHICLE THAT HAS TO BE HOUSED IN A CAR BUBBLE. DESPITE MY REQUESTS, THE DEALERSHIP REFUSED TO MAKE ANY AND ALL REPAIRS UNDER THE MANUFACTURER WARRANTY.